AVID is a mission-driven organization that works with over 6,400 schools and impacts over two million students. We’re focused on organizational excellence and having a larger impact through quality and effectiveness. As we grow, our business does the same, and this new role will be crucial in supporting that growth. This role will support many of our large initiatives, like our ERP and customer portal upgrades, both of which will have a significant impact on our business and partners. This role will help to gain a deep understanding of our business processes, document them, and ultimately look to assist in optimizing them. You’ll also assist in gathering functional requirements and validating that needs are met.
Who you are:
You’re a self-starter with at least six years’ experience as a business analyst supporting highly complex projects and teams with a proven track record of success. You can work with all levels of the organization alongside both highly technical and non-technical staff, translating the conversations and needs into functional requirements. We’re seeking someone with deep experience performing end-to-end analysis of business processes that stretch across the organization. You must be able to work in a dynamic environment performing many duties while focusing on our business processes and optimizations.
More about what you’ll be doing:
Gain in-depth understanding of our business processes and translate them into functional diagrams/documentation
Review assigned business processes from end-to-end to identify and address operational, financial, and technological risks
Proactively identify operational and system improvement opportunities
Drive business team members to define business needs through utilization of effective elicitation techniques
Work closely with business, technical, project management, data, and other teams
*All interested candidates can learn more and apply via the AVID Center website
Ability to facilitate workshops, present, and lead system walkthroughs and functionality reviews with stakeholders of varying seniority
Lead requirement review sessions with the project team to verify that requirements are valid, understood, and ready for development
Participate in requirements prioritization and facilitate the negotiation of requirements amongst multiple stakeholders
Demonstrated experience in process/mind mapping/modeling
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, managers, and subject-matter experts
Proven ability to work independently with minimal oversight and maintain a high level of internal and external customer satisfaction while managing multiple priorities
Ability to interpret technical jargon for a non-technical audience
A documented history of successfully driving projects to completion
Ability to communicate clearly and effectively, both verbally and in writing
Organizational skills, with the ability to handle complex projects in a multi-tasking environment and meet deadlines with quality results
Experience and Education*:
Bachelor’s degree in information systems, business, or related fields
Minimum of five years’ hands-on business analysis experience with at least one additional year in a lead/senior analyst role
Experience with Microsoft Office Suite, Visio, and Smartsheet
Additional Salary Information: Compensation includes PTO and paid holidays, a medical benefits package, a 5% 403(b) contribution and yearly performance pay between 5 - 15%.
About AVID Center
A non-profit that partners with schools and districts across the country to improve the expectation and achievement gaps in students to best prepare them for life beyond the K - 12 space. Whether a student transitions to a two or four-year university program, or a technical school, AVID's goal is to ensure they have the skills to self-advocate, connect with others, find value in learning and ultimately find success on their own path.
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