Reporting to the Executive Director, the Business Data Analyst will support the organization’s needs for data analytics, business intelligence, and related metrics to inform decision-making, planning, and continuous improvement. Working with agency leadership, he/she provides technical and analytical support to departments and programs throughout Minuteman Senior Services blending clinical, financial and strategic information. Engages directly with business teams consisting of operations, finance, marketing, compliance and quality improvement and develops elegant reporting solutions to help them fully understand their data, derive valuable insights and drive business change. Responsible for the design, development and programing of systems to consolidate and analyze data from multiple internal sources and to integrate unstructured, diverse sources to generate actionable solutions and communicate the organization’s value to internal and external stakeholders.
Please note: We are unable to provide sponsorship of STEM OPT
Must be US Citizen, Permanent Resident or be Authorized to Work in the United States.
Partners with senior leadership to sustain and expand the agency’s analytical metrics and infrastructure program.
Designs and sustains a system for managing institutional knowledge accumulated across the organization. Collaborates closely with key internal stakeholders on the analysis and reporting of data and/or information.
Builds and executes data extraction, transfer and loading from various sources.
Facilitates the transmission and understanding of data to enable fact-based decisions to various stakeholders such as Senior Management, Program Managers, and the Board of Directors.
Champions the metadata management and data quality assurance to ensure data accuracy, reliability and documentation.
Builds relationships and liaises with various internal departments to drive guidance, collaboration and project success including interacting with and responding appropriately to urgent requests from multiple internal and/or external stakeholders.
Provides reliable and well-timed data supporting strategic planning, agency operations, financial management, compliance, quality improvement, and clinical value.
Utilizes various software applications and reporting tools to deliver actionable data to end-users in an understandable format.
Other duties as assigned.
Team Work: Actively seeks opportunities to influence, build and sustain successful relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Ability to participate as an active team member of the team and organization and work toward a common goal.
Accountability: Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
Creativity: Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
Analytical Thinking and Problem-Solving: Strong analytical, critical thinking, independent judgment, problem-solving, curiosity, organization and planning skill. Ability to build a shared understanding of a business problem, outline the parameters, and determine potential solutions with key stakeholders.
Communicative: Advanced interpersonal skills and the ability to appropriately communicate with a wide range of individual of constituencies in a diverse community. Ability to communicate effectively orally and in writing, including translating technical language to a non-technical nature, successfully train end-users and public presentations.
Self-Starter: Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
REQUIRED EDUCATION and EXPERIENCE:
Bachelor's degree in healthcare, finance, accounting, business administration, computer information, or related field.
Experience extracting and interpreting data from primary and secondary sources using ETL languages/tools applying statistical techniques and provide ongoing reports
Experience working with stakeholders to prioritize business and information needs and creating technical requirements. Must be able to present information that is easily interpretable by technical and non-technical audiences
Proficiency with SQL as well as experience with programming languages such as R, Python
Experience building interactive dashboards, scorecards, dynamic reports, and other business intelligence objects using tools such as Tableau, Power BI or Python toolsets Advanced knowledge of Microsoft Office Suite Applications such as Excel, Visio, Word, Power Point and Outlook.
Strong analytical and organization skills; must present strong attention to detail and time management skills.
About Minuteman Senior Services
For over 40 years Minuteman Senior Services has helped older and disabled adults age with independence and dignity in the setting of their choice - most often their own homes and communities. We support caregivers, local and long distance, who may need help and advice as they balance the competing demands of family, work and self.
We offer over 20 programs and services and are continually innovating, improving and expanding in new and better ways. Our consumers give us very high marks as do our professional colleagues and that is very important to us. With over 135 employees, 500+ volunteers and more than 70 subcontracted service providers that make up our vendor network, we bring a lot of expertise, experience and resources to the people we serve.
As a non-profit organization we are passionate about our mission to help our consumers and their families face the challenges of aging and caregiving. We help them make informed decisions and get easy access to the help needed that fits within their means. Many of our services are free of charge; others are available on a sliding fee or private pay basis.
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